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Terms & Privacy
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This page is maintained by Solvent Global Ltd. It explains the terms on which the Orbis service is made available, the permitted and prohibited uses, how personal information is handled, and how individuals may submit access, correction, or removal requests. By accessing or using Orbis you accept these Terms in full. If you do not accept them, you must not access or use the service.
operatorSolvent Global LtdregionUnited Statesupdated2026-07-14contactlegal@orbis.run
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SEC.01
Company
company.md
- company
- Solvent Global Ltd
- company number
- 15003424
- jurisdiction
- England and Wales
- registered office
- 100 Bishopsgate, 19th Floor
- city
- London, EC2N 4AG
- contact
- legal@orbis.run
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Solvent Global Ltd ("Solvent Global", "we", "us", "our") operates the Orbis platform ("Orbis", the "Service"). References to "you" or "Customer" mean the business entity accessing the Service and any individual acting on its behalf, who warrants they are authorised to bind that entity.
SEC.02
Terms of Service
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2.1 Business-to-business service. Orbis is offered exclusively to businesses, professionals, and other organisations acting in the course of a trade, business, craft, or profession. It is not offered to, and must not be used by, consumers acting for personal purposes. By using Orbis you confirm you are acting solely for business purposes and that you are not a "consumer" within the meaning of the Consumer Rights Act 2015 or equivalent legislation.
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2.2 Permitted use. You may use Orbis only for lawful business purposes and in full compliance with all laws and regulations applicable to you and to your use of any data, including those governing data protection, marketing communications, consumer privacy, suppression and do-not-contact requirements, and outreach consent in every jurisdiction in which you operate or contact any individual.
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2.3 "As is" and "as available". The Service, together with all results, credits, scores, matches, and enrichment, verification, and other features, is provided strictly on an "as is" and "as available" basis. We may add, change, suspend, degrade, or discontinue any part of the Service, its data sources, or its features at any time, with or without notice, without liability to you.
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2.4 Customer responsibility for use of data. You are solely responsible for how you access, store, process, and use any data returned by or derived from Orbis. This includes, without limitation: establishing and documenting a lawful basis for your processing; verifying accuracy before reliance; honouring opt-outs, unsubscribe requests, and suppression lists; and obtaining every consent, authorisation, or permission required before contacting any person by email, telephone, SMS, messaging, advertising, or any other channel. We do not provide legal advice and you may not rely on the Service, this page, or any communication from us as legal advice.
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2.5 No reliance. Orbis outputs are informational only, are compiled and inferred from third-party and public sources, and may be inaccurate, incomplete, outdated, or mismatched. You acknowledge that you do not rely, and it is not reasonable to rely, on any Orbis output as accurate, complete, or fit for any particular purpose, and that any decision you take remains your independent decision alone.
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2.6 Account and security. You are responsible for all activity under your account and for keeping your credentials secure. We may suspend or terminate access, remove data, or refuse service at our sole discretion, without notice and without liability, including where we suspect a breach of these Terms.
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2.7 Changes to these Terms. We may amend these Terms at any time by posting an updated version. Your continued use after posting constitutes acceptance of the amended Terms.
SEC.03
Prohibited uses
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You must not use Orbis, and must not permit anyone else to use data obtained through Orbis, for any of the following:
✕consumer lookup, stalking, harassment, doxxing, intimidation, or surveillance of any individual
✕any decision regarding a person's eligibility for credit, employment, insurance, housing, education, lending, or any similar benefit, or any other use regulated by the US Fair Credit Reporting Act (FCRA) or equivalent — Orbis is not a consumer reporting agency and its outputs are not "consumer reports"
✕targeting, segmenting, or discriminating on the basis of sensitive or special-category characteristics
✕sending unlawful spam, robocalls, or unsolicited messages where consent or a lawful basis is required and not held
✕reselling, sublicensing, redistributing, or publishing raw personal data or individual contact details
✕any unlawful, deceptive, infringing, or rights-violating activity, or any activity prohibited by our contract with you
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Sole responsibility. Any prohibited, unlawful, or non-compliant use is a material breach committed by you alone. You — not Solvent Global — bear full responsibility and liability for such use, including toward affected individuals and regulators.
SEC.04
Privacy
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4.1 Customer account data. We collect information you submit to run verification and enrichment workflows (such as business contact inputs and company URLs), the account details required to sign you in, and usage data needed to operate, secure, and improve the Service. We do not sell your account data.
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4.2 Data-subject information in Orbis. Orbis compiles business-relevant information about individuals from third-party providers, public and publicly available sources, and inference. This information is processed for the legitimate business interest of providing B2B sales, marketing, and verification tooling to our Customers. We are not the source of, and do not warrant, and expressly disclaim any warranty as to the accuracy, currency, completeness, or lawfulness of, data originating from third-party or public sources.
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4.3 Subprocessors. We use third-party subprocessors for authentication, hosting, payments, communications, and enrichment. Contact us for the current list.
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4.4 Requests. Individuals may request access, correction, deletion, or removal using the process in SEC.07. Customers are independently responsible for responding to any data-subject request that concerns their own processing.
SEC.05
Lawful-use baseline
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Orbis is intended solely for legitimate B2B sales and marketing operations. As a condition of access, you must maintain and operate your own compliance programme, including suppression lists, unsubscribe and opt-out handling, consent management where required, record-keeping of lawful basis, and review of every campaign audience before outreach. Compliance with the laws applicable to your use is your responsibility and yours alone.
SEC.06
Data scope
United States only
Orbis supports United States data only. We do not knowingly source, enrich, or return records for individuals outside the United States, and you must not submit personal data relating to individuals outside the United States. Any submission of non-US personal data is a breach of these Terms by you, and you indemnify us in respect of it.
SEC.07
Remove my data
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To request removal of your personal information from Orbis in accordance with applicable US state and federal privacy laws (including the CCPA/CPRA), submit the form below. We will verify your identity by email confirmation and process your request.
response time2–4 weeksverificationemail confirmationcostfree
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Submitting a removal request does not create, and shall not be construed as an admission of, any legal obligation, liability, or wrongdoing on the part of Solvent Global.
SEC.08
Disclaimers and warranties
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8.1 To the fullest extent permitted by law, Solvent Global disclaims all warranties, conditions, representations, and terms of any kind, whether express, implied, statutory, or otherwise, including any implied warranties or conditions of satisfactory quality, merchantability, fitness for a particular purpose, accuracy, non-infringement, and quiet enjoyment.
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8.2 We do not warrant that the Service or any data will be accurate, complete, current, uninterrupted, secure, error-free, or fit for any purpose. All Orbis data may contain errors, omissions, and mismatches, and is provided without any assurance of accuracy.
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8.3 Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any other liability that applicable law does not permit to be excluded.
SEC.09
Limitation of liability
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9.1 Excluded losses. To the fullest extent permitted by law, Solvent Global shall not be liable, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any: (a) loss of profits, revenue, business, contracts, goodwill, or anticipated savings; (b) loss or corruption of data; (c) regulatory fines or penalties incurred by you; (d) claims brought against you by any third party or individual; or (e) any indirect, special, incidental, consequential, or punitive loss, in each case even if advised of the possibility.
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9.2 Aggregate cap. Subject to SEC.8.3, our total aggregate liability arising out of or in connection with the Service and these Terms shall not exceed the total fees actually paid by you to Solvent Global in the three (3) months immediately preceding the event giving rise to the claim.
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9.3 Allocation of risk. You acknowledge that these limitations are a reasonable allocation of risk, are reflected in the price of the Service, and are fundamental to the basis on which we make Orbis available to you.
SEC.10
Indemnity
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You shall defend, indemnify, and hold harmless Solvent Global, its affiliates, and their respective officers, directors, employees, and agents from and against all claims, demands, actions, proceedings, losses, damages, liabilities, fines, penalties, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Service or any data obtained through it; (b) your breach of these Terms; (c) your outreach, marketing, or contact activity; (d) your processing of personal data or failure to hold a lawful basis, consent, or authorisation; or (e) any claim by an individual or regulator relating to your use. This indemnity survives termination.
SEC.11
Governing law and disputes
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11.1 These Terms and any dispute or claim (including non-contractual disputes) arising out of or in connection with them, the Service, or any data are governed by the laws of England and Wales.
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11.2 The courts of England and Wales shall have exclusive jurisdiction to settle any such dispute, and you irrevocably submit to that jurisdiction and waive any objection to venue.
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11.3 Time bar. To the fullest extent permitted by law, any claim against Solvent Global must be brought within twelve (12) months of the date the cause of action arose, failing which it is irrevocably waived.
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11.4 No third-party rights. A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its terms.
SEC.12
Severability and survival
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If any provision (or part) of these Terms is held invalid, unlawful, or unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, severed, and the remaining provisions shall continue in full force and effect. Sections 2.4, 2.5, 8, 9, 10, 11, and 12 survive termination or expiry.
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